A21 - Owner's Perspectives: Key Insights and Lessons Learned During the Covid-19 Pandemic

COVID-19 created unprecedented challenges for healthcare systems across the country. Members of the Built Environment Network (BEN) were faced with issues they hadn’t seen or dealt with before. Depending upon where they were located, some of the solutions and changes were common while many had to be adapted, changed, or invented. Attend this session to hear how different health systems recovered and how the pandemic changed care delivery models, how people work today, and what impact it has had on the future design of clinical and administrative environments. Come with your questions and engage in a dialogue during this interactive session.