E08: Telemedicine: Where We Are and Why the Built Environment Matters

The design of spaces used for telemedicine communications should strive to maintain the level of safety, privacy, quality of care, and patient experience that would be expected for that same communication when it takes place in person. The FGI Health Guidelines Revision Committee (HGRC) took a proactive approach in the 2018 Guidelines for Design and Construction. The Guidelines now provide several minimum requirements for telemedicine spaces and offer more extensive recommendations supported by research and best design practice. This session will cover the definitions and content in the new section of the Guidelines, along with the research and practice-based evidence to support these design approaches.