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WEBINAR | The Cost of Lost: Using Early Opportunity Wayfinding Checklists to Improve Care Outcomes


When: May 9, 2024
Time: 11:00am Pacific
Price: $65 Individual View/$150 Group View

1 unit EDAC continuing education
1 unit AIA continuing education
IDCEC credit also available**

CEU forms available for download during webinar

CEUs


This webinar is free to our Affiliate+ members. Not a member yet? Learn more.

 

The repercussions of gaps in healthcare facility wayfinding are everywhere. Patients and families unable to find a department, office or clinic can result in a costly missed appointment and rescheduling a busy physician. A sick patient taking an unnecessarily long and circuitous route from one place to another creates additional dangerous health and safety risks. Plus, frustration over poor wayfinding can negatively impact patient outcomes and reduce satisfaction scores.

Early implementation of innovative wayfinding strategies can significantly reduce costs to your healthcare project. This webinar will enlighten your teams about how wayfinding touches every step along the design path and the patient journey.

You’ll learn new and innovative strategies to help your teams find their way. Whether you are designing a renovation or new construction, interior design, or campus planning, this session will deliver measurable results. See how an early opportunity checklist will save real money and improve design outcomes as well as the patient, staff and visitor experience. 
 


 

Learning Objectives

  • Identify how, where and when to introduce wayfinding methodology into the design process.
  • Discover obstacles that can impede wayfinding in the built environment.
  • Understand how wayfinding contributes to health outcomes.
  • Apply a comprehensive checklist for early integration of wayfinding.

 

Presenting Faculty

Cybelle Jones, CEO, Society of Experiential Graphic Design (SEGD)

With over 30 years of visionary leadership in the field of experience design, Cybelle Jones currently serves as the CEO of SEGD, a non-profit member organization uniting designers of experiences with a shared vision of connecting people to place. Under her leadership, SEGD has prioritized education, innovation, and design excellence, achieving remarkable success during her short tenure.

Before her role at SEGD, Cybelle Jones served as Principal at G&A, a global leader of museum and digital design for over 25 years. Her contributions included creative direction of iconic projects such as the International Spy Museum, the National WWII Museum, The US Olympic and Paralympic Museum, The Academy Museum of Motion Pictures, and visitor centers for Google, COX, and Johnson & Johnson. Ms. Jones has shared her expertise as a guest speaker for institutions like the American Institute of Architects (AIA) and the American Alliance of Museums (AAM), AIGA, The V&A, Museum Next, Building Museums Symposium, FIT, SCAD, UC DAAP and the International Sign Association (ISA). She has also served as an adjunct professor at GW and critique for the Masters of Exhibition Design at FIT. Cybelle Jones is on the Board of the National Cold War Center, The National Alzheimer’s Association DC Walk, and is an inaugural member of Chief.