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Communication

Insights & Solutions

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Webinar
September 2013 Webinar

In 2012, The Center for Health Design received a grant from the American Society of Interior Designers (ASID) to develop a standard evidence-based tool for inpatient room design. In a three-phase process, this grant will result in design and evaluation tools for inpatient room design in Medical/Surgical Units, Adult Intensive Care Units (ICU) and Labor Delivery Recovery (LDR) and Maternity Units. The first phase of this project has been completed, resulting in a Beta-test, paper-based version of the Inpatient Room Design Checklist and POE tool for the Med/Surg Room which are shared in this presentation.

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Design Strategies
February 2015 Design Strategies
Overview

Healthcare reform has continually focused on several aspects of the patient experience. The patient experience domain (as measured through HCAHPS — the Hospital Consumer Assessment of Healthcare Providers and Systems) includes three metrics that are used to evaluate patient perceptions about communication: doctor-patient, nurse-patient, and communication surrounding medications.

 

 

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Lessons Learned
September 2015 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of communication.  

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