Interdisciplinary Health Care Teamwork in the Clinic Backstage
2003
Journal of Applied Communication Research
Journal Article
Issue 2
Volume 31
Pages 93-117
Author(s): Ellingson, L. L.
Added August 2018
Recognising the importance of informal communication events in improving collaborative care
2018
BMJ Quality & Safety
Journal Article
Author(s): Burm, S., Boese, K., Faden, L., DeLuca, S., Huda, N., Hibbert, K., Goldszmidt, M.
Added August 2018
Reinterpreting the hospital corridor: “Wasted space” or essential for quality multidisciplinary clinical care?
2008
HERD: Health Environments Research & Design Journal
Journal Article
Issue 1
Volume 2
Pages 17-29
Author(s): Carthey, J.
This paper reviews the literature on the functions of corridors in the healthcare setting and highlights the need to reconsider these spaces as a functional component of an effective healthcare organization.
Added August 2018
Nursing unit design, nursing staff communication networks, and patient falls: Are they related?
2018
HERD: Health Environments Research & Design Journal
Journal Article
Issue 4
Volume 11
Pages 82-94
Author(s): Brewer, B. B., Carley, K. M., Benham-Hutchins, M., Effken, J. A., Reminga, J.
Added August 2018
Effects of Patient Care Unit Design and Technology on Nurse and Patient Care Technician Communication
2018
Journal of Gerontological Nursing
Journal Article
Issue 4
Volume 44
Pages 17-22
Author(s): Beck, M. S., Doscher, M.
Added August 2018
Designing Medical Facilities to Care for Patients with Highly Hazardous Communicable Diseases
2018
Bioemergency Planning
Book Section
Author(s): Kortepeter, M. G., Kwon, E. H., Cieslak, T. J.
Added July 2018
Environmental Correlates of Safety and Efficiency in Emergency Departments
Author(s): Pati, D., Harvey, T. E., Vincent, D., Evans, J., Pati, S., Bazuin, D., Derr, M. A.
Whether from professional or governmental institutions or from the popular press, stories abound of the challenges EDs (emergency departments) face (Berger, 2006). Every day, EDs have to treat an ever-rising number of patients coming through their doors, many of whom have highly complex conditions.
Added April 2018
The Impact of Visibility on Teamwork, Collaborative Communication, and Security in Emergency Departments: An Exploratory Study
2017
HERD: Health Environments Research & Design Journal
Journal Article
Issue 4
Volume 11
Pages 37-49
Author(s): Gharaveis, A., Hamilton, D. K., Pati, D., Shepley, M.
Added February 2018
The Impact of Environmental Design on Teamwork and Communication in Healthcare Facilities: A Systematic Literature Review
2017
HERD: Health Environments Research & Design Journal
Journal Article
Issue 1
Volume 11
Pages 119-13
Author(s): Gharaveis, A., Hamilton, D. K., Pati, D.
Added February 2018
Time, space and technology in radiotherapy departments: how do these factors impact on patients' experiences of radiotherapy?
2017
European Journal of Cancer Care
Journal Article
Issue 2
Volume 26
Pages e12354
Author(s): Merchant, S., O'Connor, M., Halkett, G.
Radiation therapy is one of the more common treatments available to cancer patients. Radiation therapists (RTs) are the clinical providers who interact with patients and provide the treatment. The authors note that different organizations like the National Comprehensive Cancer Network in the U.S., the National Institute of Health and Clinical Excellence in the UK, and the National Breast Cancer Center and National Cancer Care Initiative in Australia either have or recommend developing guidelines for palliative, supportive, and psychosocial care in oncology settings. Literature shows that patients have reported anxiety about the illness, the treatment, and its impact on their everyday activities, which in turn has the potential for non-compliance with the treatment requirements. In this study, RTs, nurses, and patients in two treatment centers (of two different large public hospitals in Australia) were observed and interviewed. The study sought to assess to what extent the physical and cultural environment of the treatment unit was supportive for care and communication. Findings indicate that the physical design of the two centers was not conducive for patient-centered care or for effective communication between patient and RT.
Added December 2017
Integrating Lean Exploration Loops Into Healthcare Facility Design: Schematic Phase
2017
HERD: Health Environments Research & Design Journal
Journal Article
Issue 3
Volume 10
Pages 131-141
Author(s): Johnson, K., Mazur, L. M., Chadwick, J., Pooya, P., Amos, A., McCreery, J.
Lean Exploration Loops (LELs) are part of a Lean production methodology that involves thinking preemptively about the “next steps” within a process and rapidly generating, testing, and evaluating these next steps prior to any formal narrowing-down of viable options. Lean production models are applied within healthcare environments in a variety of ways; however, this study is unique in how it presents the use of LELs during the “schematic phase” of construction planning for a new large surgical tower. Although the schematic phase usually entails determining the layout for each floor of a given building, this study focuses only on the second floor of the new tower due to its role as the “master floor.”
Added December 2017
Developing an evidence base of best practices for integrating computerized systems into the exam room: A systematic review.
2017
Journal of the American Medical Informatics Association
Journal Article
Issue e1
Volume 24
Pages e207-e215
Author(s): Patel, M. R., Vichich, J., Lang, I., Lin, J., Zheng, Kai
The use of electronic health records (EHR) is increasing at medical facilities across the US. Computerized systems provide a better infrastructure for healthcare delivery.
Added December 2017
Decentralization: The corridor is the problem, not the alcove
2018
Critical Care Nursing Quarterly
Journal Article
Issue 1
Volume 41
Pages 3-9
Author(s): Hamilton, D. K., Swoboda, S. M., Lee, J.-T., Anderson, D. C.
This study explored changes within the healthcare industry (e.g., single-patient rooms, electronic medical records, etc.) and the shift to a more linear unit design as factors that could be leading to communication breakdowns, challenging the notion that a decentralized nursing station is the primary contributor.
Added December 2017
Building Situation Awareness on the Move: Staff Monitoring Behavior in Clinic Corridors
2017
Qualitative Health Research
Journal Article
Issue 14
Volume 27
Pages 2244-2257
Author(s): González-Martínez, E., Bangerter, A., Lê Van, K.
Hospital staff members are responsible for remaining continuously aware of a care unit’s functioning while simultaneously performing individualized tasks in a deeply interconnected and unpredictable environment.
Added December 2017
Evaluating Nurses' Perception of Patient Safety Design Features in Intensive Care Units
2018
Critical Care Nursing Quarterly
Journal Article
Issue 1
Volume 41
Pages 10-28
Author(s): Islam, F., Rashid, M.
Patient safety subsets of efficient work process, patient room design, accessibility and visibility, and maintaining sterility were explored further following a smaller study using similar patient safety scales. This study used an electronic disbursement of a patient safety questionnaire to intensive care unit (ICU) nurses to increase the sample size from the original study. This larger study also took nurse characteristics into account, which the original study had not assessed.
Added December 2017
Wayfinding for health seeking: Exploring how hospital wayfinding can employ communication design to improve the outpatient experience
2017
The Design Journal
Journal Article
Issue sup1
Volume 20
Pages S2551-S2568
Author(s): Short, Eden Jayne, Reay, S., Gilderdale, P.
Hospital spaces have the ability to provide physical and emotional well-being. However, the journey through health systems is becoming stressful.
Added December 2017
A Novel ICU Hand-Over Tool: The Glass Door of the Patient Room
2017
Journal of Intensive Care Medicine
Journal Article
Issue 8
Volume 32
Pages 514-519
Author(s): Wessman, B. T., Sona, C., Schallom, M.
The Institute of Medicine has identified poor communication among the patient care team as one of the most common causes of serious errors in patient care. There was a desire in this organization to create a culture of team-oriented continuity of care by changing the mindset of handoff reporting to handover reporting communication among multidisciplinary care team members on key aspects of the patient’s daily plan of care. They developed a communication tool that included key areas of care (tests, care goals and progress toward those goals, treatments, and consultation recommendations) and printed the topic areas on the glass door of the patient room. The information was updated regularly throughout the day/night so that the most current information on patient status was available any time for rounding by various care providers, specialists, and consultants. The information was also available for viewing by the patient’s family.
Added November 2017
Electromagnetic Interference with Wireless Communication in Hospitals Newly Identified Problems with Medical Telemeter Systems
Author(s): Hanada, E., Ishida, Kai, Kudou, T.
Added November 2017
The role of the built environment: How decentralized nurse stations shape communication, patient care processes, and patient outcomes
2017
Health Communication
Journal Article
Issue 12
Volume 32
Pages 1557-1570
Author(s): Real, K., Bardach, S. H., Bardach, D. R.
This study compared nurse communication using a new decentralized nurse station model in a newly built urban, trauma-1 level hospital with the experiences at the “old” hospital where there was a centralized work space where nurses could easily hear one another and worked in close proximity to each other.
Added November 2017
The Participative Design of an Endoscopy Facility using Lean 3P
2016
BMJ Open Quality
Journal Article
Issue 1
Volume 5
Pages u208920.w3611
Author(s): Smith, I.
Demand for endoscopies in the United Kingdom is increasing, contributing to mounting wait times and physical stresses on treatment environments that struggle to handle the growing volume of patients. When one endoscopy unit moved to redesign their facility to better accommodate higher capacities and generally enhance facility performance, researchers saw an opportunity to study the application of the Lean “3P” (short for production preparation process). This is a design method that engages cross-functional stakeholders in a new department’s design stages. The Lean 3P method works to provide a structured approach for clinical and corporate staff to collaborate with patient representatives, ensuring that several unique perspectives are incorporated into the design process. During this study, “point of delivery” (POD) principles were also emphasized, which focus on providing dignity and privacy to patients through informed design decisions.
Added November 2017