Paediatric emergency department design: Does it affect staff, patient and community satisfaction?
2003
Emergency Medicine Australasia
Journal Article
Issue 1
Volume 15
Pages 63-67
Author(s): Judkins, S.
The study site was an Australian metropolitan teaching hospital with 34,000 ED visits per year. (Fifteen percent of these were pediatric visits.) A dedicated pediatric waiting area and treatment area were constructed at the study site, physically separate from the adult ED, with décor more appropriate for children, entertainment facilities, and a dedicated nurse in the area.
Added October 2012
A place to heal: Environmental sources of satisfaction among hospital patients
2002
Journal of Applied Social Psychology
Journal Article
Issue 6
Volume 32
Pages 1276-1299
Author(s): Harris, P. B., McBride, G., Ross, C., Curtis, L.
Visits to the hospital might be infrequent, but are often associated with strong emotions. Considering patient needs reflects the growing focus on service quality and patient satisfaction, which now join clinical quality as a holistic approach to health care delivery. This study identifies sources of environmental satisfaction and dissatisfaction among hospital inpatients and examines the relative contribution of environmental satisfaction to the overall hospital experience.
Added October 2012
Impact of Emergency Department Built Environment on Timeliness of Physician Assessment of Patients With Chest Pain
2008
Environment & Behavior
Journal Article
Issue 2
Volume 40
Pages 233-248
Author(s): Hall, K. K., Kyriacou, D. N., Handler, J. A., Adams, J. G.
With millions of chest-pain related visits to the emergency department (ED) each year, this demographic one of the most frequently studied in the emergency medicine (ED) literature. As the timeliness of care can lead to significant decreases in both morbidity and mortality, the authors suggest that elements of the architectural design of an ED, specifically the location of the treatment rooms (distance from physician work areas), should be considered when evaluating factors related to quality of care.
Added October 2012
Influence of intensive coronary care acoustics on the quality of care and physiological state of patients
2005
International Journal of Cardiology
Journal Article
Issue 2
Volume 98
Pages 267-270
Author(s): Hagerman, I., Rasmanis, G., Blomkvist, V. , Ulrich, R. , Eriksen, C. A., Theorell, T.
Unexpected noise has long been recognized to have a negative influence in the rehabilitation of patients. The study was performed in an academic hospital, where patients with acute chest pain were evaluated in the intensive coronary heart unit (CCU).
Added October 2012
Medication Dispensing Errors in Community Pharmacies: A Nationwide Study
2002
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Journal Article
Issue 16
Volume 46
Pages 1448-1451
Author(s): Flynn, E. A., Dorris, N. T., Holman, G. T., Camahan, B. J., Barker, K. N
The available literature concerning medication dispensing errors provides relatively few studies that focus on community-based pharmacies, as much of the available research regarding dispensing errors has been conducted in single pharmacies that are associated with hospitals and medical centers, largely due to convenience. Although the dispensing process may be essentially the same, the validity of extending these findings to community pharmacies has yet to be tested.
Added October 2012
Relationships between Ambient Sounds and the Accuracy of Pharmacists' Prescription-Filling Performance
1996
Human Factors: The Journal of the Human Factors and Ergonomics Society
Journal Article
Issue 4
Volume 38
Pages 614-622
Author(s): Flynn, E. A., Barker, K. N., Gibson, J. T., Pearson, R. E., Smith, L. A., Berger, B. A.
Errors and error rate have been used as outcome measures of the quality of drug distribution that is a function of the interaction between humans, procedures, equipment, and the work environment. Dispensing errors have been measured by observation and occur at rates of up to 24%. Studies show the relationship between errors and the combination of interruptions and distractions, light levels, and prescription workload, as noise.
Added October 2012
Impact of interruptions and distractions on dispensing errors in an ambulatory care pharmacy
1999
American Journal of Health-System Pharmacy
Journal Article
Issue 13
Volume 56
Pages 1319-1325
Author(s): Flynn, E. A., Barker, K. N., Gibson, J. T., Pearson, R. E., Berger, B. A., Smith, L. A.
Errors and error rate have been used as outcome measures of the quality of drug distribution that is a function of the interaction between humans, procedures, equipment, and the work environment. Dispensing errors have been measured by observation and occur at rates of up to 24%. Studies show the relationship between errors and noise, light levels, and prescription workload, as well as the increased number of distractions and errors in an ambulatory care pharmacy.
Added October 2012
Factors determining medical students’ and residents’ satisfaction during VA-based training: findings from the VA Learners’ Perceptions Survey
2008
Academic Medicine
Journal Article
Issue 6
Volume 83
Pages 611-620
Author(s): Cannon, G. W. , Keitz, S. A. , Holland, G. J. , Chang, B. K., Byrne, J. M. , Tomolo, A., Aron, D. C. , Wicker, A. B., Kashner, T. M.
Patient satisfaction surveys of healthcare environments are often used to gauge perceptions of broad aspects of the built environment. In this large-scale study using a validated instrument, the study population is medical students and residents. The investigation simultaneously compares multiple domains of trainee satisfaction in a common clinical training environment through a serial cross-sectional national survey.
Added October 2012
Effect of a rapid assessment clinic on the waiting time to be seen by a doctor and the time spent in the department, for patients presenting to an urban emergency department: a controlled prospective trial
2002
The New Zealand Medical Journal
Journal Article
Issue 1157
Volume 115
Pages 1-7
Author(s): Ardagh, M. W. , Wells, J.E. , Cooper, K., Lyons, R., Patterson, R., O'Donovan, P.
Overcrowding in emergency departments is common in most healthcare organizations. Barriers to efficient patient flow in emergency departments (EDs) create bottlenecks through the system. Upon entry to an ED, the triage process determines how quickly someone might be seen, but this process does not take into account how quickly a patient's condition might be managed, but rather the urgency for care. By addressing an additional component of triage, it was hypothesized that ED throughout could be better managed, reducing wait times for all patients, and better utilizing limited ED resources.
Added October 2012
Healthcare Environmental Terms and Outcome Measures: An Evidence-based Design Glossary
Author(s): Quan, X., Malone, E., Joseph, A., Pati, D.
Added October 2012
Effect of Environmental Design on Reducing Nursing and Medication Errors in Acute Care Settings
Author(s): Mahmood, A. , Habib, C.
Added October 2012
Impact of Single Family NICU Rooms
2006
The Center for Health Design
Report
Author(s): Harris, D.D. , Shepley, M.M., White,R.
Added October 2012
Designing for Patient Safety: Developing Methods to Integrate Patient Safety Concerns in the Design Process
Author(s): Joseph, A., Taylor, E. M. , Quan, X., Jelen, M.
Added October 2012
Resident Safety Risk Assessment
Author(s):
Added October 2012
Residential Healthcare Facilities 2014 Guidelines Revision Project: Wellness
Author(s):
Added October 2012
Residential Healthcare Facilities 2014 Guidelines Revision Project: Resident Room
The Center for Health Design
Report
Author(s):
Added October 2012
Residential Healthcare Facilities 2014 Guidelines Revision Project: Resident Operated Mobility Devices
Author(s):
Added October 2012
Residential Healthcare Facilities 2014 Guidelines Revision Project: Household and Small House
Author(s):
Added October 2012
Residential Healthcare Facilities 2014 Guidelines Revision Project: Culture Change
Author(s):
Added October 2012
Residential Healthcare Facilities 2014 Guidelines Revision Project: Access to Nature
Author(s):
Added October 2012
