Insights & Solutions

Learn about: how a practical consideration of all the elements of the new hybrid OR helped guide design choices, the role Human Factors played in optimizing the new space, how process mapping and cognitive walkthroughs furthered the design team’s understanding of the OR’s people and processes, and how buy-in from key stakeholders led to the success of this project and laid the groundwork for future efforts.

Learn about: how a variety of approaches—including research, observation, and process mapping exercises—were used in conjunction to develop the new design plans, why the architectural team relied on existing staff, patients, and families to understand which needs to address in the redesign, and how envisioning the new center as a “house” could better support the needs of patients and families.

By combining observation, interviews, simulation, and rapid prototyping, this team developed design solutions that help healthcare workers stay safe while engaged in challenging tasks. This webinar brings the experience of the healthcare practitioners who cared for Ebola patients during the 2014 outbreak and introduces a human-centered discovery approach developed by design researchers at SimTigrate Design Lab to define the design requirements of spaces where the risk of self- and cross-contamination is the highest.

In this webinar, attendees will learn how the University of Virginia Medical Center was able to improve the patient experience and increase individualized patient care by moving its endoscopy department outside of the main hospital campus. 

Learn about: how Human Factors Ergonomics considers the interactions among staff members, patients, and equipment to support strategic design decisions, the importance of creating design mock-ups and developing case studies to test designs in various use cases, and the value of cognitive walkthroughs with staff, patients, and family members to explore operations in new or renovated spaces and identify areas for improvement.