Insights & Solutions

This session will review information from the HCAHPS and Press Ganey Surveys to understand how reliably patient expectations related to room cleanliness are being met. These data help to identify the types of hospitals and patients that are most at risk for poor cleanliness reports. The webinar examines ways in which these perceptions are related to other organizational outcomes, including “positive word of mouth” and hospital-acquired infection scores. The session ends with a review of design considerations to facilitate room cleaning and improving patient perceptions of cleanliness. 

Much of illumination design and science are concerned with the delivery of optimal lighting conditions to the human eye. There are many more effects than those involving vision, sleep, and circadian rhythms. This presentation will use an "inside-out" approach to consideration of effects of light, by taking a look at how the human nervous system works, and how light is involved in non-visual responses. 

A Safety Risk Assessment (SRA) is required as part of the 2014 FGI Guidelines for the Design and Construction of Hospitals and Outpatient Facilities. To support this, The Center for Health Design has been developing a toolkit to provide a systematic way of addressing the underlying conditions that may cause risk for adverse events in healthcare. This offers teams a way to proactively engage in safety-based discussions early in the process with opportunities for check-ins throughout the project lifecycle. 

Is it possible to decrease patient fall injury severity using a flooring material? Playground surfaces are required to have a force reduction factor to reduce the number and severity of head injuries among children. This is not true yet for healthcare flooring. This presentation describes the role flooring material has on patient and resident falls and fall injury, and identifies current and future research study needs.

CHD 2014 Changemaker Award Winner Avein Saaty-Tafoya, CEO of Adelante Healthcare, outlines the vision, planning, construction, and implementation phases of the 43,000 sq. ft. comprehensive health center that is Adelante Healthcare Mesa. By engaging staff, patients, board members, the CHD Pebble design community and research partners at CHD and AZ State University, Adelante has demonstrated that EBD is not only possible but an asset when the not-for-profit and ambulatory sectors of the system are developing Capital projects. 

The built environment plays a critical role on the health and wellbeing of its inhabitants, including: the advent of the evidence-based methodology on disruptive innovation in healthcare design; biophilia as a baseline for the shift to our inordinate amount of sedentary time indoors; how to access color and light, and their misunderstood impact on an occupant’s experience; discussion of issues related to acoustical integrity of our environments; environments that encourage interaction, communication and the healing power of touch; and an assessment of how design impacts “life indoors” through a review of best practices.

This presentation focuses on the change in process that will increase the likelihood of a successful outcome related to implementing evidence-based design. The Stanley Tippett Hospice Home is part of the VNAcare Hospice Network and is located in a historically significant residential neighborhood in Needham, MA. 

In 2014, Dodge Data and Analytics (DD&A) conducted a wide-reaching study of the perception of building impacts on health among design and construction industry professionals in the commercial, institutional and residential sectors, medical professionals, human resources executives and owners. This webinar presents the findings of this study. The presentation incorporates findings from other DD&A studies on the importance of collaboration, which can be a critical factor for preserving both green and healthy building priorities by addressing uncertainties that can have negative impacts on project cost, schedule and quality. 

This presentation outlines the process of linking patient satisfaction to healthcare environments. Sentiment analysis assigns values to the thoughts and feelings of patients and family provided in satisfaction surveys through written word, digital format and voice recordings. This data identified root causes for negative feedback. challenging traditional best practices in healthcare planning and design. 

This course covers the process of implementing an evidence-based art program from start to finish using M.D. Anderson as a case study. It includes the developed goals of the art program, types of art used, and provides results from a post-occupancy evaluation. The course also provides suggestions for improving art programs and identifies other resources to enhance one's understanding of evidence-based art.