Gharaveis, A., Hamilton, D. K., Pati, D., Shepley, M. M., Rodiek, S., McCall, D., (2023) How Visibility May Reduce Security Issues in Community Hospitals’ Emergency Departments, HERD: Health Environments Research & Design Journal
Given that volatile situations can occur in emergency departments (EDs), it is important to ensure that staff maintain awareness of unit activities and security resources so safety risks can be prevented or at least controlled. In this study, researchers used both observations and interviews to better understand the role of ED layout on staff perceptions of safety and security and overall awareness of departmental activities. While the optimal ED design is yet to be determined, findings from this study suggest that maximizing visual connectivity between ED staff, a centralized unit layout, and staff visibility of the ED entrance, waiting room, triage area, and areas in which psychiatric patients receive care can improve ED efficiency and reduce security risks.