Vacant retail spaces provide a unique opportunity for healthcare systems to increase care services within their communities. With the mission of providing an integrated care system for all, Friend Health’s new primary care center on Chicago’s South Side was uniquely positioned to serve a population that has historically been under-represented and under-served in healthcare solutions.

By detailing the collaborative efforts of the health system, developer, and designers, this webinar will describe the team’s approach to adaptive reuse, repurposing vacant retail space to provide direct health benefits for the patients, families and staff who access the facility and live within the neighborhood. Presenters will share their toolset to gather community input regarding needs and culture and offer considerations for projects seeking to become a Federally Qualified Health Center.