Outcomes of environmental appraisal of different hospital waiting areas
2003
Environment and Behavior
Journal Article
Issue 6
Volume 35
Pages 842-869
Author(s): Leather, P., Beale, D., Santos, A., Watts, J., Lee, L.
Hospitals can be unfamliar environments and can create negative feelings and stress. The physical environmentcan be a source of stress or haved an effect on coping resources. Past research identifies disparities and hierarchical differences between the way environmental needs and desires are prioritized for clinical and medical staff; inpatients; outpatients; and visitors. Few studies evaluate ambulatory care environments.
Added October 2012
Do appealing hospital rooms increase patient evaluations of physicians, nurses, and hospital services?
2003
Health Care Management Review
Journal Article
Issue 3
Volume 28
Pages 254-264
Author(s): Swan, JE, Richardson, LD, Hutton, JD
There is a trend to move healthcare towards hospitality, and create more appealing and less institutional environments. A key driver, not exclusive to the healthcare industry, is that physical surroundings can influence customer judgments of service performance including customer satisfaction, loyalty, favorable word of mouth, recommendations and service quality perceptions. In the context of healthcare although various studies have addressed the importance of the physical environment with respect to favorable health outcomes, few have established a correlation between physical appeal and perception of service quality.
Added October 2012
Persistent contamination of fabric-covered furniture by vancomycin-resistant enterococci: Implications for upholstery selection in hospitals
2000
American journal of infection control
Journal Article
Issue 4
Volume 28
Pages 311-313
Author(s): Noskin, G.A., Bednarz, P., Suriano, T., Reiner, S., Peterson, L.
Vancomycin-resistant enterococci (VRE) are a type of enterococci bacteria resistant to antibiotics especially vancomycin. Enterococci bacteria typically do not cause problems in healthy people but may cause infections (sometimes serious infections) to patients with weakened immune system in body sites such as the intestines, the urinary tract, and wounds. Because of the increasing resistance to antibiotics, VRE infections are much more difficult to treat than other enterococci infections and are becoming a major type of healthcare-associated infections.
Added October 2012
