Effects of waiting on the satisfaction with the service: Beyond objective time measures
1998
International Journal of Research in Marketing
Journal Article
Issue 4
Volume 15
Pages 321-334
Author(s): Pruyn, A., Smidts, A.
Wait times are a persistent concern in healthcare today. It is a concern that healthcare shares with other service industries. To counter this waiting areas provide numerous distractions- TVs, magazines, vending machines, computer kiosks etc. The efficacy of these distractions is beginning to be studied in greater detail today.
Added October 2012
High versus low density special care units: Impact on the behavior of elderly residents with dementia
1998
Canadian Journal on Aging
Journal Article
Author(s): Morgan, D.G., Stewart, N.J.
Added October 2012
Windows in the workplace: Sunlight, view, and occupational stress
1998
Environment and Behavior
Journal Article
Issue 6
Volume 30
Pages 739-762
Author(s): Leather, P., Pyrgas, M., Beale, D., Lawrence, C.
Added October 2012
Chronically ill children coping with repeated hospitalizations: their perceptions and suggested interventions
1998
Journal of Pediatric Nursing
Journal Article
Issue 6
Volume 13
Pages 330-342
Author(s): Boyd, J., Hunsberger, M.
Added October 2012