This webinar offers a case study of IU Health Bloomington Hospital. One of the main challenges of this project was creating a flexible space that was safe and secure, but highly focused on hospitality and positive patient environments. This team discussed the ideal vision for the unit with the client and through intentional communication and focused listening, a plan was developed by the staff which Guidon implemented into a program space and floor plan. Using 3D modeling and mock-up, the team developed a thorough understanding of the integrated case work.