In the past, healthcare design has for the most part evolved gradually over time. We adapt our designs based on new research, insights, and lessons learned from previous experience. The COVID-19 pandemic, however, requires us to make an abrupt shift in the way we think about facility needs. The pandemic has resulted in many changes to the way we deliver and receive health care services, and our buildings need to adapt to those changes. This requires us to approach design with a different set of priorities as we have in the past.

This webinar will explore the impact the pandemic has had on outpatient behavioral health care. Presenters will share insights and lessons learned from care providers, discuss systemic changes to reimbursement and operations, evaluate what changes will remain in the future, and explore essential design considerations for behavioral health outpatient care that we need to embrace as we transition into the “new normal” of the post-pandemic world.