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Ann Hendrich, RN, MSN, F.A.A.N.

Vice President, Clinical Excellence Operations

Ascension Health, St. Louis, MO

Ann Hendrich is Vice President of Clinical Excellence Operations for Ascension Health in St. Louis, MO.  In this role, she guides the implementation of clinical excellence initiatives in partnership with administrative and clinical leadership.  Working closely with the clinical excellence leadership team, clinical excellence divisional staff, and other divisions at the National Office, Ms. Hendrich is playing a significant role in:

• Demonstrating the business case for clinical excellence and patient safety
• Helping to operationalize a common outcomes measurement and reporting system across Ascension Health
• Developing and implementing programs to address opportunities associated with database integration, medical device standardization, supply chain management, and the redesign of care delivery in a manner that provides enhanced technology support to patient care providers
• Facilitating and supporting the CNE nursing community for innovation, clinical excellence, and future care delivery models

Ms. Hendrich was of 15 national nurse executives selected for a three-year Robert Wood Johnson Executive Nurse Fellowship in 1998 and is also the former Senior Vice President, Senior Nurse Executive of Nursing Administration and Patient Care Services on the Methodist campus of Clarian Health in Indianapolis, IN. As Project Director and Principal Investigator, Ms. Hendrich directed the development of a $13 million award-winning cardiac critical care demonstration project at Clarian.

Widely published in professional journals and nursing text, she is active on editorial boards and was a past board member to Midwest Alliance in Nursing. With a special interest in geriatrics, she is also the author of the "Hendrich II Predictive Model of Patient Falls" and is a Fellow of the American Academy of Nursing.

Ms. Hendrich has acted as a national consultant to multiple healthcare systems, is faculty to the Institute for Healthcare Improvement, the Health Technology Center, and a frequent advisor to the Nurse Executive Center and The Advisory Board Company, in the areas of hospital/health environmental designs for the future, care delivery models, strategic use of technology, and computer-based-simulation learning modules. She also has given testimony to the Institute of Medicine and the National Academy of Engineering on the impact of the hospital environment upon the caregiver and the patient.